Hundreds of Three customers across Bristol have been left furious after the mobile network suffered a major outage this evening (Friday, September 9). Three network is currently suffering a widespread outage which has left customers without internet or mobile signal.
According to DownDetector, customers in Bristol first started to report issues with the network at 2pm. The number of issues then spiked dramatically just before 4pm this afternoon.
Taking to social media to address the issue, Three wrote: “We are aware some of our customers are experiencing network disruption. Our engineers are working to fix the issue as quickly as possible. We apologise for any inconvenience caused.”
Follow the live blog below for updates.
18:43Molly Seaman
Almost 3,000 people report issues
18:11Molly Seaman
One customer stranded on M25
@ThreeUK no mobile data anywhere on the m25. Terrible as trying to use mobile for navigation. When will it be back on?
18:10Molly Seaman
One called it ‘awful service’
This is the second time in three months – this is really quite awful service @ThreeUKSupport
18:10Molly Seaman
Customers are livid
In response to ThreeUK’s Tweet, customers have responded. One person wrote:
This is the 2nd time in recent memory, why am I not getting compensation? If I don’t pay my bills on time, I get in trouble, so why is it okay that you guys don’t provide the service I expect?
18:08Molly Seaman
Bristol one of worst affected areas
According to DownDetector, Bristol is one of the worst affected areas. The locations with the most reported issues are:
- London
- Glasgow
- Bristol
- Birmingham
- Nottingham
- Manchester
- Liverpool
- Edinburgh
18:05Molly Seaman
“Spinning wheel of death”
A Three customer has said they’ve faced the ‘spinning wheel of death’.
Have just had a spinning wheel of death on my phone for about 20 mins not able to do anything. Have managed to connect to Wifi again but that’s it
18:04Molly Seaman
Three aware of disruption
Tyler Fields is your internet guru, delving into the latest trends, developments, and issues shaping the online world. With a focus on internet culture, cybersecurity, and emerging technologies, Tyler keeps readers informed about the dynamic landscape of the internet and its impact on our digital lives.
