Downdetector, a platform that tracks outage reports for almost all online apps and services, also recorded the outage for some time. In India, the peak of the outage reports was around 1,500 and at the time of writing, the reports had reduced to just below 1,000.
According to the platform, around 76% of users experienced issues with the web client, 17% reported outages with the app, and 7% faced problems with sending messages – both text and media.
Media reports suggested that the outage was global, and WhatsApp users took to Twitter to claim that they were unable to connect with the servers. It is unclear what caused the outage, and WhatsApp did not release an official statement regarding the reasons behind the issue.
TOI-Gadgets Now team also confirmed the outage, as members of the team were unable to connect with each other on the platform for a brief period of time.
While it appears that the issue is now resolved, some users on Twitter still claim that WhatsApp is not working for them.
Not the first outage
This is not the first time that WhatsApp has suffered an outage. The messaging app sporadically experiences such outages. In October last year, the messaging app experienced a two-hour service disruption.
At that time, the Meta-owned app said it had fixed the glitch and restored service. “The brief outage was a result of a technical error on our part and has now been resolved,” said a Meta spokesperson in a statement.
“We know people had trouble sending messages on WhatsApp today. We’ve fixed the issue and apologise for any inconvenience,” the statement added.
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