Realme recently faced allegations of collecting sensitive user data, including call logs, SMS, and location information, through its “Enhanced Intelligent Services” feature that is activated during phone setup. In response to concerns about data privacy, Realme has issued a statement clarifying the purpose of the feature.
In a statement provided to The Times of India-Gadgets Now, Realme emphasized its commitment to consumer privacy and data security. The company explained that the enhanced intelligent services feature is designed to optimize device usage, improving battery life and temperature performance. However, Realme explicitly stated that no data related to SMS, phone calls, schedules, and other personal information is collected.
Realme maintains that all data processed by this feature is encrypted and stored securely within the user’s device, adhering strictly to Android’s security mechanisms. The collected data is not shared with any other entity or uploaded to the cloud. Users have the option to manually enable or disable the enhanced intelligent services feature based on their preferences.
Realme assures users that it will continue prioritizing both innovative product experiences and user privacy. The company fully complies with local laws and regulations, addressing the concerns of all involved parties.
In a statement provided to The Times of India-Gadgets Now, Realme emphasized its commitment to consumer privacy and data security. The company explained that the enhanced intelligent services feature is designed to optimize device usage, improving battery life and temperature performance. However, Realme explicitly stated that no data related to SMS, phone calls, schedules, and other personal information is collected.
Realme maintains that all data processed by this feature is encrypted and stored securely within the user’s device, adhering strictly to Android’s security mechanisms. The collected data is not shared with any other entity or uploaded to the cloud. Users have the option to manually enable or disable the enhanced intelligent services feature based on their preferences.
Realme assures users that it will continue prioritizing both innovative product experiences and user privacy. The company fully complies with local laws and regulations, addressing the concerns of all involved parties.
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