The Telecom Regulatory Authority of India (TRAI) has taken strict action against service providers who have failed to control spam calls and messages on their networks. According to Union Telecom Minister Ashwini Vaishnaw, telecom operators have disconnected a total of 47,414 connections in the years 2021 and 2022 for violating the Telecom Commercial Communication Customers Preference Regulation (TCCCPR), 2018. TRAI has imposed a penalty of Rs. 34.99 crore on the Access Service Providers for their inability to prevent unsolicited commercial communications from Registered Telemarketers. In an effort to combat this issue, TRAI has directed service providers to create a unified digital platform within two months. This platform will allow customers to provide and withdraw their consent for receiving promotional calls and messages. The first phase will focus on subscribers initiating the process to register their consent, while later phases will allow businesses to seek consent from customers. Access providers such as Reliance Jio, Bharti Airtel, and Vodafone Idea have been instructed to use a common short code starting with 127 for sending consent-seeking messages. This action was taken after a survey revealed that 76% of respondents experienced an increase in spam calls and messages associated with their conversations on WhatsApp and their activity on Facebook and Instagram. TRAI has been actively working to develop technologies and collaborate with other regulators to combat financial frauds associated with spam calls and messages.
On a separate note, the latest episode of Orbital, the Gadgets 360 podcast, discusses the Nothing Phone 2 and its relation to its predecessor, the Phone 1. The episode can be found on various platforms including Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, and Amazon Music. Please note that some of the links in this content may be generated automatically and contain affiliate elements. For more information, refer to our ethics statement.
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Alex Smith is a writer and editor with over 10 years of experience. He has written extensively on a variety of topics, including technology, business, and personal finance. His work has been published in a number of magazines and newspapers, and he is also the author of two books. Alex is passionate about helping people learn and grow, and he believes that writing is a powerful tool for communication and understanding.
