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Survey: U.S. Internet Costs Continue to Climb

With the Affordable Connectivity Program (ACP)—enacted by Congress in 2021 to help low-income households pay for broadband service—winding down and the more than 23 million families currently enrolled in the ACP on the verge of losing government subsidies, a new survey from U.S. News’ 360 Reviews highlights both the growing importance of internet services and the rising cost of internet access. 

The survey of 2,500 U.S. adults regarding their internet bill costs over time and their internet service reliability found that 95% of all U.S. adults say they use the internet and that costs for those services are increasingly expensive. The survey found that the average current cost of a U.S. internet bill is $89, up from the average initial cost of the U.S. internet bill of $77.

(Image credit: U.S. News)

The survey found that Gen X Americans typically have the fastest internet (301 Mbps to 1 Gbps) while Baby Boomers tend to have the slowest internet (25 to 100 Mbps). More than 1 in 3 Americans (38%) don’t know what internet speed they pay for.



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