Salesforce has recently announced the general availability of Slack Sales Elevate, a powerful integration of Sales Cloud with Slack. This integration creates a personalized sales home that centralizes information and automates administrative tasks and processes within Slack.
Slack Sales Elevate, built on Slack’s platform and powered by Salesforce data, is designed to boost productivity and transform the way sales teams collaborate and succeed.
According to Salesforce’s State of Sales Report, sales teams face the challenge of being more productive and driving revenue while meeting customer expectations. Sales representatives often find themselves burdened with administrative work and cumbersome tools, spending over 70% of their time on non-selling tasks.
Rob Seaman, the SVP of product at Slack, explained, “Bringing Sales Cloud into Slack and providing new sales productivity tools and automations helps sellers save time and access the right people and information to make better decisions. A Slack-based approach to selling will make it easier than ever for Sales Cloud customers to focus on the work that matters: working with customers and closing deals.”
Slack Sales Elevate offers sales teams tools and automations directly within their conversations, streamlining their workflow and increasing efficiency.
Slack Sales Elevate is now available to Slack Business+ plans and above, as well as Professional, Enterprise, and Unlimited Sales Cloud editions. It is priced at $60 per user per month. The features of Slack Sales Elevate include AI-generated templates, AI-powered workflows, and support for additional Salesforce records such as Accounts, Cases, Contacts, and Leads. Record-mapped channels will be available in the future.
With Slack Sales Elevate, sales teams can:
- Access rich customer data and business insights in a single space in Slack
- Customize their workspace with reminders, KPIs, and a complete view of opportunities
- Configure automatic notifications to stay updated on deals, pipeline updates, and more
- Build AI-powered, no-code workflows with Salesforce-triggered notifications
- Access out-of-the-box templates for processes and executive briefings
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