Google removes popular Indian apps like Shaadi.com, 99acres, BharatMatrimony, and Kuku FM from its Play Store due to a dispute over service fees.
In a move that has sparked concerns and caused confusion among users, Google has begun removing apps from the Play Store belonging to several prominent Indian companies. This action, initiated on March 1, 2024, stems from a complex dispute over service fees charged by Google for in-app purchases and highlights the ongoing tensions between app developers and the tech giant. As these popular apps become inaccessible to millions of users, understanding the reasons behind the removals and the potential consequences becomes crucial.
Apps Delisted from Play Store
While Google hasn’t officially revealed the names of the affected companies, popular apps like Naukri.com, 99acres, BharatMatrimony, Shaadi.com, Truly Madly, QuackQuack, Stage, Balaji Telefilms’ ALTT, and Kuku FM are among those removed from the Play Store. These apps cater to diverse sectors, including online matrimony, job search, real estate, dating, and entertainment.
Why Google Removed These Apps?
The crux of the issue lies in the service fees that Google charges for in-app purchases. Following an order from the Competition Commission of India (CCI) to revise its fee structure, Google implemented a new system charging developers between 11% and 26% on in-app transactions. This replaced the previous fee structure, which ranged from 15% to 30%.
Google maintains that it has adhered to court rulings and given developers ample time to adjust to the revised fee structure. “After giving these developers more than three years to prepare, including three weeks after the Supreme Court’s order, we are taking necessary steps to ensure our policies are applied consistently across the ecosystem,” the company stated.
Response from Indian App Developers
The app removals have been met with strong reactions from affected companies. Sanjeev Bikhchandani, founder of Info Edge (whose apps were delisted), claims they complied with Google’s policies and paid all outstanding invoices. He further emphasised the need for an “App Store/Play Store that is a part of Digital Public Infrastructure” in India. Murugavel Janakiraman, founder of Bharat Matrimony, called the move a “dark day” for the Indian internet.
The removal of these prominent apps is likely to have a significant impact on both users and developers. Users will experience limitations in accessing popular services, while developers face potential revenue losses and uncertainty regarding the future of their apps on the Play Store.
It remains to be seen how this situation unfolds. Whether Google and the affected companies can reach a cordial resolution or if the Indian government intervenes to establish a more equitable app store ecosystem remains an open question.
Alex Mitchell is your go-to expert for all things mobile. With a passion for the latest smartphones, apps, and mobile innovations, Alex provides in-depth reviews, insightful analyses, and breaking news about the ever-evolving world of mobile technology. Stay connected with Alex to navigate the fast-paced realm of mobile devices.
