Galaxy S24 vivid display mode might be working as intended after all

Here’s a new and intriguing development regarding the Galaxy S24’s vivid color profile. Namely, Samsung reportedly intended for the vivid display mode on the Galaxy S24 to be less colorful and might not have any plans to change it.

In case you’re unfamiliar with the backstory, the new Galaxy S24 series’ vivid display mode isn’t as colorful as it used to be on previous flagship phones. And, at the very least, there’s almost no difference between the “Vivid” and “Natural” modes.

Galaxy S24 users complained about it on forums, and a recent screenshot of a conversation with a Samsung Support agent seemingly confirmed that the company will make the vivid display mode more colorful with a future update.

However, according to a statement from Samsung Spain (via Teknofilo), that’s not the case, and the company has no plans to modify how the current vivid display mode works on the Galaxy S24.

Not the first time a Samsung support agent would be wrong

The statement Samsung Spain issued explains that the company adjusted the colors and brightness of the Galaxy S24 to provide a more accurate and comfortable viewing experience.

“[…] Some changes have been made to the display technology […], so users may notice differences in color depth compared to older devices. This display behavior is an intentional color adjustment and is not a product defect […].”

There’s more credibility behind this statement for the simple fact that Samsung Support agents are known to have offered erroneous information in the past, whether it was regarding hardware issues or firmware updates and software features.

With that being said, it now seems more likely than ever that Samsung will not make any modifications to how the Galaxy S24’s vivid display mode functions. Nevertheless, the company could change its mind, and we will keep you posted if the story develops.

The good news is that the Galaxy S24 series’ displays are vastly superior to the previous models in every other way, from brightness to contrast and color accuracy. Unfortunately, for users who enjoy the accentuated vivid colors of older Galaxy S displays — despite them not looking natural — Samsung may never provide a solution.