ANZ customers are reporting issues with the bank’s EFTPOS machines and internet banking.
Customers have reportedly been experiencing issues since 6am on Wednesday, with almost 600 customers on DownDetector reporting issues with ANZ by 10.40am.
The majority of these issues were reported to be with the bank’s EFTPOS machines.
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“I’m having issues with internet banking, is there a major issue at the moment?” one customer asked online.
ANZ’s social media team responded to this customer, denying the bank was experiencing any issues.
“I can confirm that our internet banking service is up and running at our end,” the bank said.
But customers maintain there is a problem.
“Hmm, ANZ EFTPOS down and the helpline isn’t working,” another customer said. “That’s not great…”
“EFTPOS out for two hours,” wrote a third.
“Waiting on hold for an operator for more than an hour. EFTPOS has weird # that I have never seen on it.”
“Terminal down since 9.30am,” said another customer. “Support unreachable.”
ANZ told 7NEWS.com.au there are no issues with its internet banking.
Tyler Fields is your internet guru, delving into the latest trends, developments, and issues shaping the online world. With a focus on internet culture, cybersecurity, and emerging technologies, Tyler keeps readers informed about the dynamic landscape of the internet and its impact on our digital lives.
