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Survey finds that online learning offers college access to students who have been left behind

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Adults who have taken a break from higher education are now returning to complete their degrees through online learning, as revealed in Wiley’s annual Voice of the Online Learner report. The report emphasizes the increasing popularity of online programs as a quick and flexible way for individuals to rejoin the workforce, fulfill industry requirements, or pursue personal growth opportunities.


According to Wiley’s survey, 42% of online learners had previously enrolled in a college-level degree or certificate program but did not complete it. These learners see online learning as a means to achieve their desired outcomes, whether it’s advancing their careers, meeting industry demands, or personal growth. The report also highlights that nearly half (44%) of these returning non-completers identify as first-generation college students, indicating the need for additional support to help them successfully complete their degrees.

“There are currently more than 40 million students with some college credit but no degree,” said Deanna Raineri, Wiley’s Senior Vice President of University Strategy and Market Innovation. “Returning to the classroom after a break can significantly contribute to professional and personal success. Online programs are providing a pathway for adult learners to find their way back into education.”

Online learners embrace non-traditional degree alternatives

The report also reveals that online learners are increasingly interested in non-traditional degree alternatives. Two-thirds of respondents expressed their openness to pursuing quicker and more affordable programs, such as trade skills certificates, industry certifications, and non-credit certificates, instead of traditional college degrees. Furthermore, 83% of these learners expressed continued interest even if financial aid is not available.

These findings align with Wiley’s Closing the Skills Gap 2023 report, which indicated that 62% of human resources leaders place less value on whether applicants have graduated from college. Instead, they prioritize relevant work experience, certificates, and digital credentials.

Degrees still valued, but less so by Gen Z

While degrees are still highly valued by most online learners, there is a notable difference among Generation Z learners. The report states that only 55% of Gen Z learners believe that a college degree leads to better job opportunities, compared to 76% of respondents from other generations.

Synchronous learning remains popular

Online learners continue to show interest in synchronous learning sessions. 79% of respondents expressed their willingness to engage in synchronous virtual learning sessions, such as online or on-campus gatherings, at least once per course. Half of the learners even welcomed such sessions on a weekly basis, preferably on weekday evenings. The benefits mentioned include real-time interaction and better explanations from instructors.

Other key findings

The report also highlights several consistent findings throughout the 12 years this survey has been conducted:

  • Career goals are a major motivator for online learners, with a focus on professional development.
  • Modality (online vs. on-campus) is the primary factor influencing educational decisions for online learners.
  • Online learners prioritize affordability but also value quality education that meets their needs.
  • Most online learners prefer to stay local by choosing institutions within 100 miles of their residence.

The data in this report is based on a survey conducted by Wiley University Services, involving 2,610 adult online learners. The respondents were at least 18 years old with a minimum educational credential of a high school degree or equivalent. They were currently enrolled, recently enrolled, or planning to enroll in a fully online undergraduate or graduate degree or certificate program within the next twelve months.

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More information:
Report: universityservices.wiley.com/v … online-learner-2023/

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Online learning provides college access to students who’ve been left behind, according to survey (2023, June 21)
retrieved 22 June 2023
from https://phys.org/news/2023-06-online-college-access-students-whove.html

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