Telcos have 30 days to investigate potential misuse of telemarketing message templates, as per TRAI directive.
Regulator TRAI has directed telecom operators to take action against the misuse of telemarketing message templates within 30 days to curb pesky messages. The regulator has noticed that some telemarketers are misusing headers and content templates of enterprises. “Unsolicited Commercial Communication (UCC) is a major source of inconvenience to the public and impinges on the …