Call centers are embracing automation. There’s debate as to whether that’s a good thing, but it’s happening — and quite possibly accelerating. According to research firm TechSci Research, the global market for contact center AI could grow to nearly $3 billion in 2028, from $2.4 billion in 2022. Meanwhile, a recent survey found that around …
Image Credits: Andrei Stanescu / Getty Images As DocuSign reportedly explores a sale to private equity, it’s acquiring a company itself. On Monday, DocuSign announced that it’s buying Lexion, a contract workflow automation startup, for $165 million. The purchase comes as DocuSign makes increasing investments in the contract management space, most recently launching DocuSign IAM, a …
Kathryn Van Nuys Amazon Web Services For climate startups focused on cutting-edge science and in need of costly high-performance computing power, just producing a proof of concept (POC) is a long slog. That’s where Amazon Web Service’s (AWS) new Computer for Climate Fellowship comes in. A joint initiative with UNESCO, it funds entrepreneurs working in …
Finance Minister Nirmala Sitharaman met startup and fintech stakeholders on Monday along with senior government officials. The much-anticipated meeting comes amid the Reserve Bank of India’s actions against Paytm Payments Bank (PPBL). The meeting is reported to have been attended by senior officials of some 50 fintechs. This meeting comes in the wake of the …
Stephanie Song, formerly on the corporate development and ventures team at Coinbase, was often frustrated by the volume of due diligence tasks she and her team had to complete on a daily basis. “Analysts burn the midnight oil working hundreds of hours doing the work that nobody wants to do,” Song told TechCrunch in an …
Image Credits: Polycam Polycam, an app that uses a smartphone’s sensors to capture 3D scans of objects, is raising cash from prominent investors including Adobe and YouTube co-founder Chad Hurley. Polycam today announced that it closed an $18 million Series A round led by Left Lane Capital with participation from Adobe Ventures, Hurley and others. …
Image Credits: Andriy Onufriyenko / Getty Images Chronosphere, a startup that offers a cloud native observability platform, today announced that it has acquired Calyptia. While the company itself may not be a household name, Calyptia was founded by the creators of the Fluent Ecosystem, which includes the popular open-source observability projects like data collector Fluentd …
Tech billionaire Elon Musk has dismissed reports on the $500 million worth of funding plans for his artificial intelligence start-up xAI through posts on social media site X (formerly known as Twitter). Replying separately to two users on the site, Musk told one user the information was “simply not accurate” and called the original Bloomberg …
Wearable startup Humane AI laid off four percent of its employees before it has started shipping its Ai Pin, The Verge has reported. Leadership reportedly told employees that budgets would be lowered in 2024, according to sources familiar with the matter. The cuts were implemented earlier this week and affect around 10 people. On LinkedIn, …
Image Credits: Panuwat Dangsungnoen / EyeEm / Getty Images As search engine incumbents — namely Google — amp up their platforms with gen AI tech, startups are looking to reinvent AI-powered search from the ground up. It might seem like a Sisyphean task, going up against competitors with billions upon billions of users. But this …