CSP Staff RaceTrac recently set out to solve the lack of stability and consistency across its retail technology stack. It previously saw 50 to 70 major outages or incidents per month across stores, and the convenience-store chain needed to minimize that, said Tyler Grubbs (pictured), executive director of store systems and technology for RaceTrac Petroleum Inc. …
Chinese smartphone brand OnePlus is facing multiple grievances against its India operations, from profit margins to warranty and service claims, in another sign of trouble for Chinese brands in the world’s most populous country. In a letter to OnePlus India on Wednesday, the South India Organised Retailers Association (ORA) said members of the body had …
Sam’s Club, a subsidiary of Walmart, announced it going to implement AI Image capture at it’s exit. Said all 600 stores nation wide will be using the technology by the end of 2024. Sam’s club announced it will start using AI to scan receipts at its store’s exits. Sam’s Club Chief Merchant Megan Crozier introduced …
Entertainment exclusive By Angela Barbuti Published Dec. 23, 2023, 8:12 p.m. ET Sadie Bella Melton created two sweaters for her Etsy shop depicting Taylor Swift and Travis Kelce. Courtesy of Sadie Bella Melton Swifties are feeling the warmth of Taylor’s love for Travis this holiday season. Online retailer Etsy is filled with ugly Christmas sweaters artists have …
Everyone seems to complain about how hard it is to get good help these days, and even artificial intelligence assistance isn’t without headaches — especially for one Chevy dealer. Screenshots of an exchange over the weekend between someone online and the customer service chat system for Chevrolet of Watsonville dealership in California (and “powered by …