FinTechs must make money mobility a top priority if they want to woo consumers away from traditional banks. While PYMNTS Intelligence’s data confirms FinTechs have made progress in meeting consumer expectations around instant payments, there is still room for improvement. In “FinTechs’ Instant Payment Mismatch,” a collaboration with Ingo Payments, we found that 47% of …
Despite outsized growth in Click-and-Mortar™ shopping opportunities in Brazil during the last three years, retailers there still don’t offer 39% of the digital features consumers want. This is just one finding from PYMNTS Intelligence’s “2024 Global Digital Shopping Index: Brazil Edition,” which was commissioned by Visa Acceptance Solutions and drew on insights from 2,200 consumers and …
The majority of consumers in the United States and Australia want the option to buy retail products online from a single, unified platform that spans a range of their day-to-day routines, PYMNTS Intelligence research finds. By the Numbers The PYMNTS Intelligence study “Consumer Interest in an Everyday App,” created in collaboration with PayPal, draws from a …
Disbursements are a critical part of the modern economy, with more than 170 million consumers in the United States receiving at least one within the past year. These come in many flavors, including Social Security payouts, insurance claim payouts and retail refunds. These payments all share one feature for consumers: They could be faster. According …
For account-to-account (A2A) payment providers, PYMNTS Intelligence research finds, education continues to present a huge barrier to adoption. By the Numbers A2A payments, which bypass the middleman to move money quickly from one account to another, commonly enabled by providers such as PayPal, Venmo or Cash App, are gaining ground. In fact, 36% of consumers …
Digital wallets such as Apple Pay and Google Wallet provide consumers with convenient and secure ways to make in-store and online purchases without having to put sensitive credit or debit card data at risk. PYMNTS Intelligence’s “Tracking the Digital Payments Takeover: Can New Use Cases Drive Consumer Use of Digital Wallets?” found that a high percentage of consumers — …
Real-time payments continue to gain global momentum in 2024. Two new national players joined the scene in March, and others are introducing significant advancements to their services. Real-Time Payments in Qatar Leading digital financial institution (FI) Qatar Islamic Bank (QIB) recently introduced the Fawran instant payment service. Users can access the service through the QIB …
Recently, PYMNTS sat down with an array of experts and innovators in the artificial intelligence (AI) field to get their thoughts on how the technology will transform the payments and commerce sectors in the years ahead. Not surprisingly, a multitude of ideas and predictions were shared detailing how AI will enhance information gathering, workflows, corporate …
More than half of United States consumers received disbursements from various corporate and government agencies in the last 12 months. This number is slightly less than at this time last year due to an ongoing drop in government disbursements. Even so, the number of disbursements consumers receive is on the rise, especially instant disbursements. When …
Digital wallets — such as Apple Pay and Google Pay, which use near-field communication tags, and Amazon Pay and PayPal, which use QR codes — offer shoppers a contactless method to complete their purchases. Because digital wallets store encrypted debit and/or credit card information, they also provide consumers with a more secure way to shop …