Amazon expands use of AI to summarize product reviews

Amazon expands use of AI to summarize product reviews

Amazon Embraces AI Technology to Summarize Customer Reviews In an effort to enhance the shopping experience for its customers, Amazon has announced the implementation of generative-AI technology that will summarize product reviews on its platform. After thorough testing, the feature is now being rolled out to assist users who prefer a quicker shopping experience without …

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AI used by Amazon to condense product reviews.

AI used by Amazon to condense product reviews.

Amazon is taking advantage of artificial intelligence (AI) to produce summaries of reviews for some of its products. This feature aims to cater to customers who are short on time and do not want to spend hours scouring through numerous reviews. Mark Wieczorek, the CTO of Fortress Brand, detected one of the summaries and shared …

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