Consumers Want to Buy Retail Products via a Super App

Consumers Want to Buy Retail Products via a Super App

The majority of consumers in the United States and Australia want the option to buy retail products online from a single, unified platform that spans a range of their day-to-day routines, PYMNTS Intelligence research finds. By the Numbers The PYMNTS Intelligence study “Consumer Interest in an Everyday App,” created in collaboration with PayPal, draws from a …

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EBay Uses AI to Deliver Personalized Recommendations

EBay Uses AI to Deliver Personalized Recommendations

EBay has launched an artificial intelligence (AI) enhancement that helps fashion consumers “shop the look.” This feature uses consumers’ shopping history to present them with items and outfits that match their style preferences and are available from sellers on the platform, the company said in a Tuesday (April 9) blog post. “We designed shop the look …

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Payop Partners With Tink to Add Pay-by-Bank in Europe

Payop Partners With Tink to Add Pay-by-Bank in Europe

Payop and Tink partnered to promote the adoption of pay-by-bank as a payment method across Europe. Payop added Tink’s pay-by-bank offering to the eCommerce checkout options it offers to European merchants, the companies said in a Wednesday (March 27) press release emailed to PYMNTS. During Payop’s testing of Tink’s pay-by-bank option, from January to December 2023, the number …

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Amazon loses trademark appeal as UK Supreme Court confirms targeting British consumers

Amazon loses trademark appeal as UK Supreme Court confirms targeting British consumers

The case dates back to 2019 when Lifestyle Equities initiated legal proceedings against Amazon in London, alleging the tech giant infringed its registered trademarks in the UK for the words ‘Beverly Hills Polo Club’, along with a corresponding logo used across various product categories. Lifestyle Equities alleged that Amazon’s US website infringed its trademarks by …

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Gen Z Shoppers Likelier Than Millennials to Use Apple Pay

Gen Z Shoppers Likelier Than Millennials to Use Apple Pay

When it comes to digital wallet adoption, the youngest consumers are outpacing older generations by a wide margin, PYMNTS Intelligence research reveals. By the Numbers The report “How Preferred Payment Availability Can Reduce Cart Abandonment,” a PYMNTS Intelligence and Adobe collaboration, draws from a survey of more than 3,500 U.S. consumers to understand their actions, …

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ThredUp Uses AI to Take Guesswork Out of Secondhand Shopping

ThredUp Uses AI to Take Guesswork Out of Secondhand Shopping

While thrifting has typically demanded consumers be open to some degree of randomness and discovery, ThredUp is using artificial intelligence search capabilities to improve the relevance and exactitude of secondhand shopping. On a call with analysts Monday (March 4) discussing the digital consignment and thrift store’s fourth-quarter and full-year 2023 earnings results, CEO James Reinhart discussed how the company’s new AI-powered …

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Etsy launches ‘Gift Mode,’ a new AI-powered feature that generates 200+ gift guides

Etsy launches ‘Gift Mode,’ a new AI-powered feature that generates 200+ gift guides

Image Credits: Etsy E-commerce site Etsy today launched “Gift Mode,” a new AI-powered feature to match you with tailored gift ideas based on specific preferences. Gift Mode is essentially an online quiz that asks about who you’re shopping for (sibling, parent, child), the occasion (birthday, anniversary, get well), and the recipient’s interests. At launch, the …

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Flipkart Internet Shines With 42% YoY Revenue Surge in FY23, Investment in Logistics Pays Off

Flipkart Internet Shines With 42% YoY Revenue Surge in FY23, Investment in Logistics Pays Off

Flipkart, India’s e-commerce giant owned by Walmart, has unveiled its financial results for fiscal 2023, ending March 31, 2023. The heartbeat of Flipkart’s marketplace operations, Flipkart Internet, showcased an impressive 42% YoY growth in operating revenue, from Rs 10,477 crore in FY22 to Rs 14,845 crore in FY23. From seller commissions and advertising income to …

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