Estimated read time: 3-4 minutes PROVO — If you’ve ever shunned a business or company after a bad customer service experience, you’re far from alone. Even just one bad experience for the customer often leads to lost revenue on the business side, too. Bad customer service threatens $3.7 trillion annually for organizations around the globe, …
People are flooding to social media in shock after seeing a video of a Tesla owner driving while seemingly wearing a VR headset. Look, there’s debates about whether or not it’s good to multitask or not, but one place you should definitely refrain from doing anything other than focusing on the task at hand is …
With the 2024 Lincoln Nautilus going on sale this past week, parent company Ford once again showcased its panoramic cockpit display, which spans from the driver’s side to the passenger side of the dashboard. Notably, the infotainment system is now powered by Android Automotive, complete with pre-installed Android apps. However, unlike the Android Automotive (a.k.a …
Estimated read time: 5-6 minutes SALT LAKE CITY — Artificial intelligence has inarguably become a hot-button topic in the past year with many having their reservations about fully embracing the rapidly growing technology for fear that it may make humans less relevant. In contrast, the newest interactive exhibit at The Leonardo, “Into the Mind of …
Estimated read time: 1-2 minutes NEW YORK — Apple ended Samsung’s 12-year run as the largest seller of smartphones in the world, after commanding a 20% market share in 2023, according to a report from International Data Corp. Samsung ended the year with a 19.4% share, followed by China’s Xiaomi, Oppo and Transsion, preliminary data …
Estimated read time: 4-5 minutes SAN FRANCISCO — The falling-block video game Tetris has met its match in 13-year-old Willis Gibson, who has become the first player to officially “beat” the original Nintendo version of the game — by breaking it. Technically, Willis — aka “blue scuti” in the gaming world — made it to …
10:04 am Wed, Jan 3, 2024 Image: Branislav Cerven / shutterstock.com A man driving in Arizona on Friday crashed and rolled his car in the wee hours of the morning. And without another person in sight, he began to walk, looking for help. He apparently forgot he was wearing an Apple watch. But that didn’t …
Estimated read time: 4-5 minutes WASHINGTON — Early this September, Amazon introduced a new set of rules for publishing AI-generated content on Kindle books. According to the new guidelines, authors publishing artificial intelligence-generated content must now declare themselves. The new policy introduces a set of guidelines for authors who distribute their work using Kindle’s Direct …
Estimated read time: 9-10 minutes SAN FRANCISCO — We lost Twitter and got X. We tried out Bluesky and Mastodon (well, some of us did). We fretted about AI bots and teen mental health. We cocooned in private chats and scrolled endlessly as we did in years past. For social media users, 2023 was a …
Estimated read time: 3-4 minutes SALT LAKE CITY — Gov. Spencer Cox has spent much of the past year championing legislation and litigation aimed at protecting kids from the harms of social media, and on Wednesday said he supports banning smartphones from K-12 classrooms in Utah. “I do,” the governor said, when asked during his …