Salesforce exec warns of an AI winter led by users’ trust issues

Salesforce exec warns of an AI winter led by users’ trust issues

The lighting-fast advancements in AI have necessitated some guardrails and a developing philosophy on how to ethically incorporate the technology into the workplace. AI should play the role of co-pilot alongside humans—not exist on autopilot, Paula Goldman, Salesforce’s chief ethical and humane use officer, said during Fortune’s Brainstorm AI conference in London on Monday. “We …

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Gen AI speech and video platforms grapple with a flood of user-generated content

Gen AI speech and video platforms grapple with a flood of user-generated content

AI-generated audio and video platforms are rapidly improving, proving themselves potentially useful in areas from entertainment to HR. But its leaders acknowledge that there are risks—and they’ll have to be careful about enforcing moderation policies that prevent users from using AI to impersonate public figures or commit fraud. Speaking with Fortune senior writer Jeremy Kahn …

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AI is OK with boomers—natural language capabilities are helping the newest technology find an audience with older users

AI is OK with boomers—natural language capabilities are helping the newest technology find an audience with older users

(from left) AARP CIO Najeeb Uddin, Meeno founder Renate Nyborg, Proto Hologram’s Head of AI innovation Raffi Kryszek, and Lisa Health cofounder Ann Garnier at Fortune’s Brainstorm AI conference Duy Ho/FORTUNE It’s often said that the youth are the first to adopt new technology. When it comes to AI-powered products however, the old rules may …

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Why retailers believe natural language search and generative AI is the future of shopping

Why retailers believe natural language search and generative AI is the future of shopping

(from left to right) Microsoft’s Keith Mercier, WalMart’s Sravana Karnati, and Hanshow’s Klaus Smets speaking at the future of retail panel at Brainstorm AI Photograph by Duy Ho/FORTUNE Retailers are locked in the final sprint to finish the all-important holiday season, but many are also thinking about how to supercharge tomorrow’s sales by tapping into …

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Execs on AI integration mistakes

Execs on AI integration mistakes

Executives share tips and tricks for integrating AI into your business. Duy Ho/FORTUNE As corporate boardrooms across the globe get swept up in AI mania, executives are feeling the pressure to integrate artificial intelligence into the structure of their companies. And while there are ample stockpiles of buzzwords and slick demos for them to turn …

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Vinod Khosla dismisses AI doomsday scenarios

Vinod Khosla dismisses AI doomsday scenarios

Vinod Khosla isn’t worried about a sentient AI destroying mankind. Duy Ho/FORTUNE As artificial intelligence advances at an unprecedented pace, factions are emerging within Silicon Valley. One camp, often dubbed “doomers,” frets about the risk of an apocalyptic scenario in which AI brings about the destruction of the world. On the flip side, there are …

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