We’ve asked T-Mobile for comment.
Sprint previously denied any deliberate abuse. It contended that it made an “error” in 2017 when implementing FCC-related changes. The company said it actively investigated issues and raised them with the FCC, and was “committed” to compensating federal and state governments.
The settlement is ultimately small and won’t significantly affect T-Mobile’s future. It might serve as a warning to carriers, however, if just to ensure they double-check that they’re making claims for customers who genuinely ask for help.
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