But T-Mobile does plan on making things easier for those who are trading in a device to help lower the purchase price of a new phone. The company will start sending “physical return ship kits” proactively to customers with deferred trade-ins. These kits include everything needed to send the trade to T-Mobile including shipping materials, instructions, and a return shipping label. Frontline experts will be able to send a kit out to T-Mobile subscribers upon demand.
T-Mobile is improving its trade-in system for subscribers
T-Mobile also says that its new system will result in easier-to-understand notifications being sent to subscribers doing a trade-in. Device return deadlines and status updates will also be disseminated to customers. It all sounds good and the new program was scheduled to start this past Monday, October 16th. However, the carrier has elected to delay indefinitely the debut of the new enhanced trade-in program.
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Alex Smith is a writer and editor with over 10 years of experience. He has written extensively on a variety of topics, including technology, business, and personal finance. His work has been published in a number of magazines and newspapers, and he is also the author of two books. Alex is passionate about helping people learn and grow, and he believes that writing is a powerful tool for communication and understanding.
