Sony Clarifies PS5 Voice Chat Functionality, Looking into PS4 Parties Feedback


Sony recently clarified how voice chat will work with harassment reporting. They’re also looking into feedback concerning changes to Parties on PS4.

The recent PS4 8.00 system update has been a source of contention and controversy since its release last week, as it detailed several updates to how voice chat will be incorporated into the reporting system for PS5. Since then Sony has apologized for the lack of clarification regarding said changes and has since assured players that the company will not be actively recording conversations.

In a recent PlayStation blog post from Catherine Jensen, the VP of Global Consumer Experience, she once again clarifies Sony’s position on how the new harassment report system will work in conjunction with the voice chat feature:

Once the PS5 console launches, if a PS5 player needs to file a harassment report, they will be able to include up to a 40 second-long Voice Chat clip in their report — 20 seconds of the main conversation with the other player, plus an additional 10 seconds before and after the conversation selection. Only the most recent five minutes of a Voice Chat will be available for a player to use for this reporting function.

These reports can be submitted directly through the PS5 console, and will be sent to our Consumer Experience team for moderation, who will then listen to the recording and take action, if needed. Some submitted reports won’t be valid, and our team will take this as an opportunity to provide guidance and education. There won’t be an option to opt-out of this Voice Chat recording function because we want all users to feel safe when playing with others online, not just those who choose to enable it.

Interestingly enough, Sony has also been taking into account the feedback they’ve received on overall changes to Parties on PS4, which were also pushed down in the 8.00 update. They posted the following Twitter update on their official account:

It seems that this update has overall been quite unpopular with gamers; hopefully this latest Sony post can finally clear the air on the voice chat controversy and that they’ll be able to reconcile some of the more unpopular changes to Parties.

Recently Yasuhiro Ootori, VP, Mechanical Design Department, Hardware Design Division at Sony Interactive Entertainment, posted a video tearing down the PS5 to show us its technical innards. If you need a refresher on what we know so far about the PS5, check out this informative piece from our Features Editor Ryan Meitzler. Also written by Meitzler is a briefer on the system’s launch titles as well as its biggest pros and cons so far.

Meanwhile you can also read why our Editor-in-Chief believes that exclusive content is a good thing for the PS5, why next-gen console launches should be delayed until 2021, and why mounting frustration with developing for multiple generations could give PS5 the edge over Xbox Series X.

In other recent news, according to a recent job listing Sony is already developing the next gen version of PSVR — specifically “development of head-mounted display for next-generation VR.” Several leaks have also been surfacing about the PS5’s DualSense controller and how it reportedly has a much larger battery capacity than the DualShock 4. And despite rumors flying around stating otherwise, the developers of Quantum Error have confirmed that the PS5 has no issue hitting native 4K 60FPS.

The PS5 console is slated to launch on November 12th, and is expected to sell over seven million units in five months. If you’re wanting to pick the physical edition of the console up on Amazon if it comes back in stock, you can do so on Amazon. But if digital is you desire, then you can also find that here.

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