Sky TV users could lose recordings and picture during lightning storms tonight -what to do

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Issues that customers face include a “no satellite signal” error message and images on the screen which can appear broken or distorted. Clearly, the weather is out of Sky’s control so there’s no way to fix this problem until the conditions outside your window start to improve.

Thankfully, this sort of interference could soon be a thing of the past. That’s because the company is currently working on a next-generation Sky Q box that uses your broadband connection to get live channels and on-demand boxsets and movies, rather than a traditional satellite dish outside of your home. Sky says this new system will allow thousands of people to sign-up to the service who are currently unable to place a dish outside of their home or apartment.

There is, of course, Sky’s streaming arm NOW TV, but this service doesn’t allow content to be stored on the set-top box and is missing many other features found in the latest Sky Q boxes, including HDR (High Dynamic Range).

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