NEW DELHI: Microsoft has announced the availability of its Dynamics 365 Project Operations solution across India. According to the company, it has been developed to help service-based businesses to unify operational workflows to provide visibility, collaboration, and insights across teams. An all in one application, it uses real-time analytics to connect leadership, sales, resourcing, project management, and accounting teams with the visibility needed to deliver services to customers.
Service organizations often face challenges arising from disparate systems and data silos which impact their success. These issues lead to inadequacies in client expansion, collaboration between project managers, visibility & mobility of team members, workforce optimization, agility among business leaders, and timely billing. Managing projects in different systems results in lack of visibility & transparency, increasing manual processes, lowering accuracy, slowing timelines, cost overruns, and even higher attrition rates. Therefore, service-based businesses are accelerating cloud adoption to benefit from the increased streamlining, productivity and efficiency that comes with cloud-based software and enterprise business solutions.
Rajiv Sodhi, COO, Microsoft India, said, “In today’s evolving business landscape, service organizations are looking for flexible and scalable ways to address their functional requirements. Through Microsoft Dynamics 365 Project Operations, we are committed to helping service-based businesses succeed in a highly competitive market. The solution will help organizations in winning new deals, tracking & managing projects throughout their lifecycle, retaining best people, and increasing profit margins. We believe that Microsoft Dynamics 365 Project Operations will truly enable businesses to reimagine project management by bringing together cross-functional teams to deliver differentiated customer experiences.”
Built on the Microsoft Power Platform, Dynamics 365 Project Operations brings together capabilities from Dynamics 365 Project Service Automation, Dynamics 365 Finance, and Microsoft Project. It integrates with an organization’s current enterprise systems without the need to rip and replace existing systems. Businesses can also easily scale Project Operations using Microsoft Power Platform and other Dynamics 365 applications, like Dynamics 365 Marketing, Dynamics 365 Human Resources, and Dynamics 365 Customer Service.