Apple CEO Tim Cook has said that the global pandemic has reduced demand for AppleCare+. Giving iPhone buyers a year to decide whether to purchase AppleCare+ could make up for the sales-damping effect of the COVID-19 outbreak. The memo also says that an Apple retail employee will have to check out any device that a customer wants to be covered by AppleCare+ to make sure that a phone isn’t already damaged before getting covered by the plan.
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