JioMart which is a recently launched e-commerce platform by Reliance Retail has introduced a new WhatsApp Order Booking Service during the lockdown. The company has launched a dedicated JioMart WhatsApp number that can be used to take orders for essential goods and supply with 48-hours guaranteed delivery.
Reliance Retail has launched this feature a week after Facebook picked up a 9.99 percent stake in Reliance Jio. Earlier, JioMart was reported to use WhatsApp to take orders, and now, the company has started testing it in select areas in Maharashtra. As of now, JioMart WhatsApp Order Booking Service is live in selected localities of Navi Mumbai, Thane, and Kalyan.
Well, JioMart works in a different way than any other e-commerce platforms, The company has clearly mentioned that it is not offering home delivery, and the consumer will have to head to the nearest Kirana store to pick up their delivery. So, if you want to order essential goods from JioMart, here we have laid a detailed step-by-step process that you can follow to place your orders on JioMart using your WhatsApp.
How to Order Goods from JioMart Using WhatsApp
To order goods from JioMart using WhatsApp, follow these steps.
Step 1: Save the number +91 88500 08000 as JioMart on your phone and Refresh your WhatsApp contacts.
Step 2: Tap on JioMart on your WhatsApp and send a ‘Hi’ message.
An auto-generated message will come. The message notes that the service is available in Navi Mumbai, Thane, and Kalyan only with some additional details.
Step 3: This auto-generated message will contain a unique link that will be active for 30 minutes. In case, if you failed to click on this link within 30 minutes, you can send ‘Hi’ again to get a fresh link for you.
Step 4: Once you click on the link, a dedicated JioMart page opens up in the browser, and this page asks for basic information like address and phone number.
Step 5: Fill all the required details and click on Proceed.
Step 6: Thereafter, a list of available items in your nearby Kirana stores will be displayed. You can select the items in your cart as per your requirement.
Step 7: Once you place the order, JioMart shows you the total amount payable and sends you another WhatsApp text immediately.
This message contains the nearby Kirana store name and address from where you have to pick up the order, and also offer a phone number for any related inquiries. This message will also contain a Google Maps navigation link to navigate you to the store.
In this way, you can buy essential goods from JioMart using your WhatsApp.
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