Gmail users will soon be able to track their packages using the Gmail app
You will be able to opt-in to receive Package tracking from your inbox or Gmail settings. Be on the lookout for the message in your inbox that asks whether you want your packages tracked in Gmail. You will have two options, “Allow” and “Not now.”

Keep your eyes peeled for this box in your Gmail inbox which will allow you to opt into this feature
Not only do you see a real-time transcript of what is being said while you’re on hold (you might see “music playing” or see the words of a recorded announcement that is played on a loop), you’ll hear a special sound when the other party is ready to resume talking to you. Hold for Me is available for Pixel 3 models and later in the U.S., Canada, and Australia.