If you turn to Google for a device replacement instead of your carrier, you might find greater success. It appears that even if your damaged Pixel unit is out of warranty, Google is willing to send you a refurbished model. However, the company is telling customers that the replacements are a one-time thing only. In other words, if the replacement you received from Google has the same problem a year or two from now, don’t count on receiving another replacement model from the company.
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