Cortana Mobile Apps to Stop Working All Other Countries Except the US Starting January 31, Microsoft Reiterates


Just a month before, Microsoft announced that it will be pulling back the Cortona Mobile applications for both iOS and Android platforms in several countries. And now, the company finally revealed a date and the name of countries where the Cortona mobile apps will be pulled back for infinity.

As from the latest report from Microsoft, Cortona mobile applications will be shut down starting from January 31, 2020, in all the other countries except the US. During the first announcement, the company revealed that the Cortana mobile app will no longer support the UK, Canada, Australia, China, Germany, India, Mexico, and Spain. But now, Microsoft confirmed that it will only run in the US.

Explaining why the app will still be functional in the United States, the company said that it is used to configure Cortana and update the firmware on Surface Headphones, which debuted only in the United States. That gave a reason to make Cortona mobile apps alive in the US.

However, this doesn’t make sense as the headphones are now on sale in other regions as well. After January 30, only Surface Headphone users in the U.S. will be able to keep using Cortana for Android and iOS. All other Surface Headphones owners will now have to use Cortana for Windows.

Apart from this, the company also gave two more reasons for killing Cortona mobile apps. First, Cortana for Android and iOS didn’t receive much traction outside the U.S. They said that “the markets we turned off had much lower usage and engagement.” The second reason is that Cortana for Android and iOS is sticking around in the U.S. because Microsoft wants to keep experimenting.

With the application for smartphones going away in almost all regions, the Cortona will still work for the enterprises as the company previously said that “to make Cortana as helpful as possible, we’re integrating Cortana deeper into your Microsoft 365 productivity apps, and part of this evolution involves ending support for the Cortana mobile app on Android and iOS.” 

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