Dozens of Apple customers were duped to tune of several thousands of dollars by fraudulent purchases made on their iTunes accounts in the first week of July having bank accounts with prominent bank of Singapore.
After the frauds surfaced and Apple came to know regarding the fake iTunes, it terminated these accounts while the banks are checking purchases of iTunes starting from the first week of July.
Two people have said to be reported a loss of at least $5,000 (S$7,000) on their bank-connected credit cards for iTunes purchases. Most number of frauds has been reported with Oversea-Chinese Banking Corporation (OCBC) which found 58 cards all for iTunes purchases fraudulently.
In a Facebook comment, user Patricia Choy said she had more than $7,000 taken from her DBS account in 45 transactions. Customers like Choy would be provided help in terms of receiving temporary credit during the bank investigates said a DBS spokesman.
Chen Yi Lung who works in communications was among the first to receive her card with DBS Bank has been blocked. Later she found that she lost $4400 which was deducted in 27 transactions of $163.43 on July 11 from her DBS bank account. DBS refunded 20 out of 27 transactions but not everyone fortunate like her.
An Apple customer service officer told that no transactions on Chen Yi Lung Apple account has been done but her debit card had been used by a fraudulent iTunes account.
Apple also came up with many refunds in the series of frauds but all the people were not provided with refunds. The Apple Singapore said that it is looking into the charges and nullified the purchases.
Several people only came to know about the fraud after they received a message of temporary blockage or exhausted limits. Banks have issued alerts and urged customers to contact immediately after noticing suspicious or unusual activity in their bank account.
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