If you have an Amazon account and frequently use the shopping site, be forewarned. Scammers are aggressively attempting to gain unauthorized access to accounts and employing various tactics to target users and steal personal information, such as usernames, passwords, and payment details. In a bid to safeguard its customers, Amazon has recently released valuable advice on how to avoid falling prey to cybercriminals. It is essential to take note of these recommendations if you wish to prevent your data from falling into the wrong hands.
“Scammers are highly innovative and continuously develop new schemes, exploit emerging technologies, and adapt their tactics to evade detection. Protect yourself by familiarizing yourself with the identification and avoidance of scams,” explained Amazon in an email circulated this week.
The first tip is to remain vigilant regarding unexpected phone calls, text messages, or emails mentioning a significant membership fee or a problem with your membership. Criminals use this method to instill fear in Amazon users, making them believe that their Prime subscription is in jeopardy. They then request confirmation of a payment method to reinstate the account.
Amazon emphasizes that it will never request payment information for products or services over the phone. Consequently, if you receive a call requesting card details, promptly terminate the call and verify your Amazon account’s status via the official app or website.
Another tactic employed by scammers involves hinting at the imminent suspension or deletion of your account. This alarming threat aims to instigate panic, which is precisely what these fraudsters are banking on.
These alarming emails frequently contain fraudulent links, directing users to verify their accounts. If deceived, individuals end up offering hackers access to their passwords and personal details.
“Amazon will never ask you to disclose your password or verify sensitive personal information over the phone or on any website other than Amazon.co.uk,” confirmed Amazon. “Please refrain from clicking on any links or providing your information to anyone over the phone without authenticating the email or phone call.”
If you receive any communication from Amazon and feel uncertain, exercise caution when divulging account details or clicking on links.
Here are the latest top tips from Amazon to avoid falling victim to scams:
1. Depend on Amazon-owned channels
Always rely on the Amazon mobile app or website for customer service, technical support, or any account modifications.
2. Be cautious of false urgency
Scammers may attempt to create a sense of urgency to coerce you into complying with their requests. Be vigilant whenever someone insists that immediate action is required.
3. Never make payments over the phone
Amazon will never ask for payment information, including gift cards (sometimes referred to as “verification cards” by scammers), for products or services over the phone.
4. Prioritize link verification
Legitimate Amazon websites include “amazon.co.uk” or “amazon.co.uk/support.” Always visit our website directly when seeking assistance with Amazon devices/services, orders, or account modifications.
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Alex Smith is a writer and editor with over 10 years of experience. He has written extensively on a variety of topics, including technology, business, and personal finance. His work has been published in a number of magazines and newspapers, and he is also the author of two books. Alex is passionate about helping people learn and grow, and he believes that writing is a powerful tool for communication and understanding.
