Telus, a Canadian telecommunication company, has offered a voluntary severance package to the majority of its unionized employees, according to United Steelworkers (USW), Local 1944. The offer has been extended to approximately 4,000 members of the company across Canada, an increase from the previous figure of 2,000. Telus stated that its decision to offer the package was due to the company’s investment in customer service technology and self-serve capabilities, which aimed to provide customers with more options. However, USW disputes this claim, stating that customers require reputable customer assistance, which can only be provided by “local employees.” USW is actively lobbying politicians to protect jobs and maintain telecom quality by preventing Telus from offering such packages. The union argues that Telus cannot promote itself as a positive contributor to the Canadian society while outsourcing and cutting local jobs and quality of services. MobileSyrup has reached out to Telus for a response on this issue.
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Alex Smith is a writer and editor with over 10 years of experience. He has written extensively on a variety of topics, including technology, business, and personal finance. His work has been published in a number of magazines and newspapers, and he is also the author of two books. Alex is passionate about helping people learn and grow, and he believes that writing is a powerful tool for communication and understanding.
